1. Payment Processing
Shieldandstow operates through https://www.shieldandstow.com and accepts online payments for purchases made on our website.
Payments are processed by Stripe, which provides payment processing services for eligible transactions. Stripe is our payment processor and is not represented as a business partner or joint operator of Shieldandstow.
Payment processing is subject to the applicable payment method terms, relevant financial institution requirements and the service terms governing the transaction.
2. Accepted Payment Methods
Depending on availability at checkout, customers may pay using the following methods:
- Visa
- Mastercard
- American Express
- Apple Pay
- Google Pay
- Other supported electronic wallet payment methods displayed at checkout
The payment methods available to an individual customer may vary according to the payment method provider, device, browser and transaction circumstances.
Customers should select an available payment method and follow the instructions shown during checkout to complete their purchase.
3. Checkout and Payment Confirmation
Customers can complete payment through the checkout process on our website without needing to create or sign in to a Stripe account.
Customers must provide accurate information requested during checkout and ensure that they are authorised to use the selected payment method.
An order is treated as paid once the payment status has been successfully confirmed through the applicable checkout process. If a transaction is declined, remains pending or cannot be confirmed, the customer may need to follow the instructions displayed at checkout or contact us for assistance.
Order and payment confirmation messages may be sent to the email address supplied by the customer.
4. Billing Statement Descriptor
The billing descriptor associated with purchases from our website is intended to display the brand name:
Shieldandstow
Customers should refer to this descriptor when reviewing a transaction relating to a purchase made through www.shieldandstow.com.
If a customer has a question about a transaction, they may contact us using the details provided in Section 8 of this Policy.
5. Transaction Monitoring and Payment Review
Payment transactions may be subject to review in accordance with applicable payment processing procedures, financial institution requirements and relevant legal obligations.
Stripe may conduct periodic payment risk assessments and monitor transaction activity for unusual or potentially unauthorised patterns as part of its payment processing services.
Depending on the circumstances, a transaction may require additional verification, be declined or remain pending while the relevant checks are completed.
Shieldandstow may review order and transaction information where reasonably necessary to assess payment status, identify irregularities, respond to suspected unauthorised activity or comply with applicable legal obligations.
These procedures are intended to support the proper handling of online payments. Their application and outcomes depend on the circumstances of each transaction.
6. Personal Data and Payment Information
Shieldandstow handles personal information in accordance with applicable Canadian privacy legislation and, where applicable, European data protection requirements, including the General Data Protection Regulation (GDPR).
Information may be processed where necessary to handle orders, confirm payments, respond to customer enquiries, maintain transaction records, address suspected unauthorised activity and meet legal obligations.
Payment information is handled through the relevant payment processing arrangements. The information collected and processed may vary according to the payment method selected and the requirements of the transaction.
Stripe may process personal information in accordance with its applicable privacy notices and legal obligations. Depending on the specific processing activity, Stripe may act in a role determined by the applicable data protection framework.
For further details about the personal information we collect, its purposes of use, retention, disclosure and applicable data protection rights, please consult our Privacy Policy.
7. Cookies and Consent Preferences
Our website uses a cookie banner to provide information about cookie preferences.
Non-essential cookies will be used only after the visitor has indicated consent by selecting “Accept” on our cookie banner, where consent is required under applicable law.
Essential cookies may be used where necessary for functions such as maintaining the checkout session, processing a purchase request or supporting basic website operations, in accordance with applicable legal requirements.
Customers may review their cookie preferences through the controls made available on our website, where applicable. Withdrawing consent does not affect the lawfulness of processing carried out before consent was withdrawn.
Further information about cookies, personal data processing and applicable privacy rights is available in our Privacy Policy and Cookie Policy.
8. Customer Enquiries
If you have a question about a payment, billing descriptor or checkout issue, please contact us using the details below.
Brand: Shieldandstow
Website: https://www.shieldandstow.com
Email: control@shieldandstow.com
We aim to respond to payment-related enquiries within 24–48 working hours.
To help us review your enquiry, please include your order number and a brief description of the issue. Do not send your full card number, card security code, account password or other sensitive authentication details by email.
9. Policy Updates
Shieldandstow may update this Policy when necessary to reflect changes in payment procedures, website functions or applicable legal requirements.
The latest version will be published on our website with its updated date. Changes will apply in accordance with applicable law and any notice requirements that may apply.
Payment Security Policy
www.shieldandstow.com
control@shieldandstow.com